Senior Manager of Logistics Operations
Pair Eyewear
At Pair Eyewear, we’re building the largest global eyecare company in the world focused on bringing personalization to the end to end eyecare experience, starting with your glasses. We’ve developed the first personalized eyewear brand where glasses can be an extension of your personality, mood, and interests. With funding from leading venture capitalists in the consumer space, partnerships in the entertainment, sports, and fashion arenas, and a team of passionate individuals, we’re on a mission to completely revolutionize the eyewear industry. We’re excited that we already have the support of Good Morning America, The Today Show, Oprah Magazine, CNN, and Forbes helping us share our story.
Pair Eyewear is looking for an experienced self-starter to oversee our 3PL relationship and manage day to day operations (receiving, shipping, inventory control) at our production facility in Irvine, CA. The ideal candidate will be well-versed in warehouse operations and be able to manage people and create and refine processes in a fast-paced, ever-changing environment.
What You’ll Do:
- Oversee all aspects of our 3PL relationship, including daily inbound and outbound performance, space planning, and SLA adherence.
- Ensure that all B2C customer orders are processed, shipped, and delivered in a timely manner, and any outliers are attended to swiftly.
- Direct the fulfillment of B2B orders to a host of customers large and small, ensuring that we always put Pair’s best foot forward in our delivery of product.
- Assure that our inventory control practices and cycle counting programs are state of the art and adhere to both internal and external auditing standards.
- Manage our operational team at Pair’s production facility: receiving product, conducting putaway and replenishments to our lens and tops production lines, packing out, and transporting to our 3PL.
- Partner with cross-functional teams on planning and execution of meaningful, large-scale projects (e.g. international expansion, peak holiday season).
Who You Are:
- You live and breathe logistics operations and find great joy in driving up quality and efficiency while driving down costs.
- You love inventory control and know best practices for protecting our assets.
- You enjoy managing people, growing and developing everyone from hourly warehouse workers to supervisors and managers.
- You collaborate openly and honestly with your colleagues and don’t shy away from solving difficult problems.
- You are detail-oriented and not afraid to get your hands dirty, but you can also see the forest for the trees and understand how to weave company strategy into your day to day.
- You aren’t satisfied with the status quo and are consistently looking for ways to push the envelope in terms of performance.
- You lead with a great deal of empathy.
Need to Have:
- 5-7+ years working in logistics and warehouse operations, in both 3PL and company-owned environments.
- Experience managing logistics for both B2B and B2C customers, with a focus on high-quality customer service.
- Strong knowledge of inventory control practices, including cycle counting and adherence to audit standards.
- Proven ability to lead and develop teams at all levels.
- Experience working with ERP platforms such as Netsuite or similar tools.
Nice to Have:
- Experience with Netsuite is desired.
At Pair, we carefully consider a wide range of factors when determining compensation. These considerations can cause your compensation to vary. The pay range for this position is expected to be between $135,000 - $145,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.
Pair is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of actual or perceived age, ancestry, citizenship, color, disability, familial status, family responsibilities, gender identity/expression, genetic information, marital status, matriculation, national origin, personal appearance, political affiliation, pregnancy or related condition (including breastfeeding), race, religion, sex, sexual orientation, socioeconomic status, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.