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Since Noldor’s startup incubation in 2021 at DESCOvery, the D.E. Shaw Group’s venture studio, our mission has been to facilitate stronger, more transparent relationships by providing turnkey access to clean, structured data for the program and specialty insurance space.

We aren’t just an insurance data analytics company. We’re reimaging how Managing General Agents (MGAs), carriers, and reinsurers embrace information to make better-informed decisions. We’re a fun, friendly team of committed colleagues who work hard to support each other as we solve one of the most difficult problems in a 5 trillion dollar industry.

About The Role:

We are seeking someone with over 5 years of insurance bordereaux data expertise. In this role, you will leverage your understanding of complex data to create recurring outputs based on our customers’ specific needs. Through our onboarding process, you will become a hero who turns messy data and chaos into clarity for our customers. Communication and organization are your secret weapons as you juggle tasks and priorities to mitigate potential data breaks and deliver results that leave a lasting impact.

Because we are small, we’ll look for you to balance using your resourcefulness to work independently while also knowing when to raise your hand for help. We find that our colleagues are most successful when using their sound judgment as a guiding compass to navigate ambiguity and work through obstacles to deliver for our customers.

What You’ll Do:

• Onboard customers to our platform, working with multiple stakeholders and lots of moving pieces
• Gather, analyze, map, and document complex business requirements to onboard our customers
• Cleanse and organize insurance bordereaux data to improve accuracy and consistency
• Utilize tools such as SQL and MS Excel to prepare customer data for pipeline ingestion
• Act as the liaison between our customers and internal teams to ensure requirements are translated accurately and prioritized based on business needs
• Coordinate and execute project plans to meet set deadlines by running customer workshops to gather requirements and meet key business objectives
• Drive resolution of customer issues by independently troubleshooting and collaborating with cross-functional teams
• Immerse yourself in Noldor’s platform to act as a subject matter expert for our customers

Our Ideal Candidate Has:

• Advanced SQL and Excel skills; both tools will be used daily
• Experience analyzing and interpreting complex insurance bordereaux data
• Proven experience with statistical, analytical, and data modeling
• A track record of working in a startup environment
• Outstanding oral and written communication skills
• Strong organizational skills and takes pride in delivering high-quality work
• Passion for delivering excellent customer service
• A bias towards being self-motivated and solution-focused
• The ability to work both independently and as part of a team