About Vouch:

Vouch is the insurance broker that powers ambition.

We’re a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service.

Backed by over $225M from world-class investors, Vouch combines deep industry expertise with AI-powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster.

Why should you join our team and Vouch?

Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We’re a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values-driven company. Our values are “Put People First,” “Listen, Challenge, and Grow,” “Face challenges head-on and win as a team,” and “Serve clients with integrity and excellence.”

What does a work environment look like at Vouch?

Vouch has employees located across the U.S., with offices in San Francisco, Chicago, and New York City. While this role has hybrid work flexibility, we prefer it to be based near our Chicago office to help foster close collaboration and team building.

Why this role matters:

The Placements team is the engine room of Vouch’s brokerage. This is where trust meets execution — where clients count on us to secure the coverage that protects their future, and carriers look to us to bring them the most innovative companies in the market.

As a Placement Coordinator, you’ll be a critical support partner to our brokers, ensuring that placements move quickly, accurately, and seamlessly. Your work accelerates deal flow, protects client timelines, and keeps our data and documentation sharp — directly impacting revenue recognition and client satisfaction.

This role is designed to give you a front-row seat to the full brokerage cycle. You’ll develop hands-on expertise with carriers, coverage structures, compliance filings, and placement technology — building the foundation to grow into a broker role at Vouch.

What you’ll do:

• Collaborate closely with brokers and account managers — building strong relationships and learning to anticipate needs in order to proactively support deal flow and client outcomes.
• Prepare and track submissions — ensuring brokers and carriers have the information they need to move quickly and efficiently.
• Coordinate outstanding requirements and subjectivities — reducing bottlenecks, accelerating time-to-bind, and strengthening trust with clients and underwriters.
• Quote and process less complex renewals — developing firsthand experience with carrier workflows and the fundamentals of broking.
• Assign and manage workload across the placements team — helping balance priorities, ensuring smooth handoffs, and maximizing team efficiency.
• Complete surplus lines filings — supporting compliance requirements while building regulatory fluency.

About you:

• 1–3 years of experience in commercial insurance (brokerage, carrier, or related role) preferred.
• Highly organized and detail-oriented, with a passion for getting things right the first time.
• Comfortable working across teams and communicating with both internal stakeholders and external partners.
• Tech-forward: familiar with tools like Salesforce, Zendesk, or similar systems, and eager to adopt new technology.
• Hungry to learn the brokerage craft, with interest in progressing toward client-facing broking responsibilities.

Nice to have:

• Property & Casualty license (or willingness to obtain).
• Experience with surplus lines filings, Acord forms, or carrier portals.
• Exposure to renewal workflows or placement support in a fast-paced environment.
• Interest in high-growth industries such as fintech, AI, life sciences, or venture capital.

Vouch provides several benefits to help you bring your best self to work:

• 💰 Competitive compensation and equity packages
• ⚕️ Health, dental, and vision insurance
• 👶 Parental leave
• 🌴 Flexible vacation time
• 🎨 🧠 Wellness allowance ($80/month)
• 📲 🛜 Technology allowance ($100/month)
• 📚 Professional Development ($500/Yr)
• 💻 🎧 Home office setup (One-time $500)
• 🏫 📈 L&D: Partnerships with Ethena and monthly Lunch & Learns
• 🏳️‍🌈 ♀️ 🤝 Employee Groups: Vouch supports various employee groups to foster an inclusive, equitable workplace and create affirming, empowering, employee-centered spaces for conversation, community, and support. These groups include Pride @ Vouch, Women @ Vouch, Black @ Vouch, Virtual Connections, Pop Culture, Pets of Vouch, Skincare, Astrology, Plants, etc.
• 🧘 💲 Wellbeing: Voucher’s have access to many wellbeing perks, including Peloton, Fetch, OneMedical, SoFi, etc.
• 📊 Bi-Annual performance reviews with quarterly check-ins: Vouch conducts bi-annual performance discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities.

What to expect in a typical interview process:

(Please note these steps may vary slightly depending on the role)

• 30-minute phone call with our recruiting team
• 30-45 minute video interview with the hiring manager
• Case study/technical screen
• Meet the team! 30-45 min 1:1 video discussion with 3-4 team members you’d work closely with in the role
• Executive chat

Compensation philosophy:

Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The pay range provided is subject to change and may be modified in the future.

Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal-opportunity employer and celebrate the diversity of our growing team.

If you require reasonable accommodation to complete this application, interview, complete any pre-employment testing, or otherwise participate in the employee selection process, please direct your inquiries to recruiting@vouch.us.