Locations
Austin, TX, USA · Pittsburgh, PA, USA
industry
Information Technology
Size
11-50 employees
Stage
Other
founded in
2022
SwiftCX is an innovative automation and AI-enabled customer experience platform designed to enhance the efficiency of customer-facing teams. By leveraging tools like AI Copilot, AI Agent, and AI Insights, SwiftCX helps organizations reduce operational costs while improving customer and agent satisfaction. The platform aims to transform support operations from reactive to proactive, enabling teams to deliver exceptional service and actionable insights. With a focus on minimizing effort and maximizing delight, SwiftCX positions itself as a key player in the evolving landscape of customer care technology, catering to the needs of modern support teams.
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