IT/Office Manager

Nirvana Health

Nirvana Health

IT, Operations

New York, NY, USA

Posted 6+ months ago
About Nirvana

At Nirvana, we are revolutionizing the way benefit verification is handled. Recognizing its convoluted and opaque nature, we are dedicated to bringing transparency to the costs and coverage of healthcare. By leveraging machine learning and AI, we have developed tools that enable care providers across various specialties to seamlessly check coverage, from patient intake through continuous monitoring, saving significant time and resources.

Our mission extends beyond facilitating access to care; we aim to alleviate financial anxiety for those seeking medical assistance. With support from esteemed investors such as Inspired Capital, Eniac Ventures, and Surface Ventures, Nirvana is on a rapid growth trajectory. Over the past year, we have served some of the largest clients in healthcare, including Lifestance Health, Modern Health, and Headspace, alleviating financial anxiety for numerous providers.

Join us as we continue to transform healthcare, making it more transparent and accessible for everyone.

About The Role

As the IT/Office Manager at Nirvana, you will be the foundation of our office operations, playing a crucial role in creating and maintaining a productive and positive work environment. You will oversee the day-to-day office administrative activities and ensure our office runs smoothly and efficiently while managing all IT-related tasks. Your responsibilities will include managing office facilities, coordinating with various departments and external vendors, and supporting team coordination and event planning. This role requires a proactive, organized individual with a knack for multitasking and a keen eye for detail. You will be essential in fostering a welcoming and dynamic office culture, directly contributing to our team's overall success.

Location: NYC (In office 3 days per week)

What You’ll Do

  • Oversee office facilities and equipment.
  • Manage office supplies, kitchen inventory, deliveries and visitor support.
  • Manage laptop, tech inventory, and office upgrades.
  • Oversee technical onboarding for new employees.
  • Organize company events and team-building activities.
  • Assist with HRIS systems, hardware, and other software troubleshooting.
  • Coordinate with vendors for office lunches, events, and office maintenance workers.
  • Manage company swag inventory and office specific purchases.
  • Schedule and coordinate meetings.
  • Handle office moves and set up new spaces.

What We're Seeking

Minimum qualifications:

  • 2-3 years experience as an Office Manager or Administrative Assistant.
  • 2 years experience as an IT Support.
  • Excellent written and verbal communication skills.
  • Strong organizational and planning skills in a fast-paced environment.
  • Strong problem-solving skills and the ability to think critically.
  • High attention to detail and excellent time management skills.
  • Strong sense of ownership and responsibility.
  • Ability to handle multiple tasks and adapt to changing priorities.
  • Ability to thrive in a fast-paced and dynamic work environment.
  • Bachelor's degree in Business Administration, Management, Information Technology, or a related field is a plus

Preferred Qualifications

  • Experience with G-suite, TriNet, Ramp, and Confluence is a plus.
  • Basic understanding of financial and budgeting processes.

How We Support You

  • Medical, dental, vision, and 401K
  • Hybrid dog friendly office (3 days a wk.)
  • Generous PTO
  • $500 per year Mental Health Wellness Benefits
  • Stocked office kitchen
  • Remote home office support
  • Equity compensation packages
  • Open door policy & collaborative culture

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity.

California/New Jersey/New York/Washington pay range

$61k—$81kUSD