Client Operations & Strategy (Lawyer)

Matilda

Matilda

Legal, Operations

Melbourne, VIC, Australia

Posted on May 7, 2026

About Matilda Migration

Co-founded by ex-Eucalyptus and ex-BGC operators, Matilda is completely reimagining the visa application process in Australia by building a first-of-its-kind digital migration platform. We've recently secured Seed-stage funding and are growing fast - this is your chance to get in early and help redefine an outdated industry.

Overview

  • We’re hiring another lawyer to join our lean, high-performance team - and if you're a lawyer looking to broaden your horizons beyond a traditional legal career, this role could be for you.
  • You'll play a critical role in delivering outstanding legal services to our clients, whilst simultaneously helping to shape the digital product we're building to scale our impact.
  • We're looking for an admitted lawyer with a start-up mindset - someone who thrives when working autonomously, enjoys streamlining processes with tech, and is driven by impact.
  • This role is perfect for a lawyer who wants to move into startups, as it's an opportunity to utilise your legal experience whilst building a much broader operational skillset and business acumen.

If we’re successful together, this will be career rocket fuel.

The Role (What You’ll Be Doing)

  • 🩵 Own the Client Journey: You’ll manage the client relationship and coordinate the visa application process end-to-end using the Matilda platform - from eligibility screening right up to lodgement.
  • 🌟 Deliver Excellent Outcomes: Work with senior lawyers and migration experts to prepare and review visa applications with a high attention to detail, and a focus on the client experience.
  • 🪄 Streamline and Systematise: Identify workflow bottlenecks and help implement tools and processes that improve speed, quality, and consistency.
  • 🤠 Wear Multiple Hats: Collaborate across the business - we’re a growing, early-stage team so your role may flex into Ops or Growth where needed.

About You (Who You Are)

Must-Have

  • A law degree and 1–3 years of experience working as a lawyer.
  • Demonstrated track record of outperforming peers in academic, professional, or extracurricular settings.
  • High ownership and agency - you work autonomously, identify problems before they become blockers, and take pride in doing things well.
  • A client-obsessed mindset - you consistently put client outcomes first, and use this to guide decisions and problem solving.
  • Exceptional written and verbal communication skills.
  • Strong organisational ability and attention to detail under pressure.

Nice-to-Have

  • Experience in a startup, or in the migration or legal tech sector.
  • Experience using tools like Hubspot, Notion, Slack.
  • Interest in or knowledge of the Australian visa system (training will be provided).

Logistics

  • Location: Melbourne
  • Work arrangement: Hybrid
  • Job Type: Full-time
  • Compensation: Competitive salary + equity

Ready to help transform the migration industry?

Apply now. We can’t wait to meet you!