Would you love to spend more of your time using your migration law expertise, rather than doing repetitive administrative tasks? Are you bored of working as a regular RMA and looking for a refreshing challenge? We’d love to talk to you!

📍 About Matilda Migration

Matilda is not your regular migration agency! We’re an investor-backed technology company with a mission to make migration exciting, not stressful. We do this by combining world-class migration practitioners with cutting-edge technology.

We use technology to bring simplicity and beauty to what was previously a complex and stressful process. Like these companies, our platform leverages breakthroughs in AI, cloud computing and UX design. This allows us to offer a premium, hands-on service to our clients, whilst also streamlining the workflow for migration agents.

You'll join a team with decades of experience at some of the world's top technology and Fortune 500 companies. We are backed by prominent investors, such as Robyn Denholm (Chair of Tesla), Afterwork Ventures, and Startmate.

💫 How This Role Is Different

• Part Agent, Part Innovator: Spend part of your time working hands-on with clients to process their visas, and the other part working with Matilda’s product team to provide guidance on our technology platform. This also means you must be highly proficient at technology tooling and a fast adopter.
• Accelerate Your Career: Matilda is an investor-backed startup that is founded by seasoned technology entrepreneurs. This means the company will grow exponentially, there will be opportunities to grow into leadership roles.
• Company Shares: we believe in providing company shares to all team members to make everyone co-owners, so that we all benefit from the company’s success.
• High Salary: we also believe that great talent deserves great compensation. That’s why we commit to offering salaries above the industry average.
• Flexibility: we work remotely; and there is the opportunity for you to work in a part-time capacity alongside another role.
• Perks: birthday leave, a learning and development budget, and more!

✍️ About The Role (What You’ll Be Doing)

Case Management:

• Advise clients on visa options, eligibility, and pathways to residency.
• Conduct initial assessments and develop tailored migration strategies for our clients.
• Manage a caseload of visa applications, ensuring compliance with Australian immigration laws and striving for a 100% success rate.
• Review and submit visa and sponsorship applications.
• Liaise with the Department of Home Affairs on behalf of clients.
• Work with the Operations Team to respond promptly to client inquiries and resolve complex issues with professionalism.
• Educate clients about the migration process in a clear and reassuring manner.

Training and Support:

• Work closely with the Operations Team and the Product Team to streamline and scale processes.
• Drive the development of internal policies, education and best practices.
• Assist in marketing efforts, including webinars, articles, and community engagement.
• Be featured on the Matilda website (including MARN) as part of the team.

Platform Guidance:

• Providing input to the Product Team on the technology platform, based on your experiences as an RMA. For example, providing technical instruction on the application process, identifying time consuming tasks that are ripe for automation, explaining current market norms, testing the technology platform, and providing feedback on what could be improved.

🔍 What We’re Looking For

• Registered Migration Agent (active MARA Registration) with 2-5 years experience and a strong track record of successful visa applications.
• Extensive and successful experience submitting Partner Visas and Employer Sponsored applications.
• Innovative mindset, critical thinking, and proactivity – This is not a routine role; you will be improving Matilda’s workflows.
• Detail oriented and highly organised - Able to manage multiple cases simultaneously
• Strong communication skills - Able to explain complex legal concepts clearly.
• Tech-savvy - Comfortable using tools such as Slack, Notion, Hubspot, Airtable, Gmail.
• Ambitious and growth-oriented - keen to grow into new roles and responsibilities
• Strong time management skills - Ability to meet deadlines and KPIs.

Please apply by sending your CV to Lucy Fitzgerald at lucy@matildamigration.com