Department: Marketplace

Reports To: COO

Full Time – Exempt (Salary)

Salary Range: $70,000 - $90,000

Location: Remote

Company Description:

(Re)vive is a certified B-Corp company that offers technology solutions to leading fashion brands and retailers. Our brand partners leverage our data-powered platform to maximize inventory productivity by refurbishing and reselling their idle inventory. Revive’s focus on technology innovation and sustainability is changing how consumers and brands view the garments they buy and produce.

Overview:

The eCommerce Marketplace Operations Manager is a strategic role focusing on the management and growth of the company’s product listings across various online marketplaces. You will be responsible for managing listings and supporting improved technology processes across platforms such as eBay, Poshmark, and other specialized online retail environments. Additionally, this role will encompass analyzing selling data to inform future merchandising strategies, markdown cadences, and opportunities to improve the company’s product listings. Prior experience with Rithum, Shopify, and Shipstation will be beneficial to the individual who assumes this role.

This job description is intended to describe the general nature and level of work but is not inclusive of all duties, responsibilities or qualifications. Duties, responsibilities, and activities may change at any time based on business needs.

Responsibilities:

• Manage and optimize product listings on various online marketplaces
• Develop and implement strategies to increase sales and profitability on all marketplaces
• Monitor and analyze marketplace metrics to identify trends and sales opportunities
• Optimize the flow of data between key platforms (e.g., Rithum, Shopify, etc.) to support improved operational efficiency
• Stay up-to-date with trends and innovations in e-commerce, and making recommendations for improvement
• Ensure compliance with marketplace policies and regulations
• Support the development of new reporting to track sales trends and profitability within each channel
• Coordinate with inventory team to ensure adequate product supply for platforms
• Write SOPs for marketplace cross-functional processes
• Collaborate with cross-functional teams, including marketing, sales, and product, to ensure seamless operations
  
  

Requirements:

• 3-5 years related work experience, in online marketplace management
• Familiarity with popular marketplace platforms and requirements to list / sell on each channel
• Prior experience with Rithum (or Cross-listing tools), Shopify, and Shipstation
• Strong knowledge of the eCommerce industry and its best practices
• Strong analytical skills to collect data around sell through & pricing strategies per brands and category types
• Comfortable presenting data insights to company partners and external parties
• Familiarity with Metabase Cloud
• Proven experience in increasing sales on online marketplaces
• Strong time management and organizational skills
• Ability to read, write, and understand English
• Self-motivated and team-oriented
• Excellent written and verbal communication skills
• Good problem-solving skills and the ability to troubleshoot problems
• Strong organization skills, attention to detail and follow through to resolve any outstanding issues
  
  

What we offer:

• Medical, Dental, and Vision
• 401K
• Unlimited PTO
• Remote / Work-from-Home
  
  

Position Type / Expected Hours of Work:

This is a full-time, exempt position. This position is not eligible for overtime. Work hours are typically 40 hours a week, Monday thru Friday.

Covid Vaccination Required

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