About Bright Harbor:

Bright Harbor is the only disaster recovery service that provides expert concierge support and innovative digital tools to streamline the recovery process. Our mission is to make disaster recovery faster, simpler, and more affordable, helping individuals and communities rebuild with ease and confidence.

Position Overview:

We are seeking a User Experience Design Engineer to join our team as our Founding Engineer. In this role, you will drive the evolution of our product, collaborating with the CEO and a small cross-functional team to deliver solutions for customers navigating post-disaster recovery. You will design the user experience and leverage Bright Harbor’s branding and visual guidelines to create a seamless, intuitive interface. Additionally, you’ll work with Bit Complete, the highly skilled engineering team that developed our MVP, to ensure smooth product development and technical execution.

Bright Harbor is in the 0-1 stage, refining our product and service to achieve product/market fit. You will play a key role in building and enhancing features that directly impact the customer experience.

Key Responsibilities:

• Product Iteration: Collaborate with the CEO, product, and operations teams to design and implement features that enhance the disaster recovery experience. You’ll iterate on the MVP, directly impacting features used by customers every day.

• UX Design & Front-End Development: Create user flows, wireframes, and prototypes, and implement these designs into the product, ensuring a seamless user experience.

• Product Development: Iterate on and maintain our responsive web application, ensuring it meets high standards of performance, scalability, and reliability.

• Collaboration with Engineering Team: Partner with Bit Complete, our MVP engineering team, to ensure smooth product development and technical execution.

• Engineering Team Growth: As the founding engineer, you will help grow and develop the engineering team as the company scales, recruiting new talent and fostering a culture of innovation and collaboration.

• Technical Leadership: Provide architectural and design guidance, particularly in front-end development and user experience, while supporting backend needs.

Qualifications:

• UX/UI Design & Front-End Expertise: Proven experience with front-end technologies (e.g., React, HTML, CSS, JavaScript) and UX/UI design, with proficiency in tools like Figma and Photoshop.

• Full Stack Understanding: Knowledge of backend technologies and the ability to collaborate on API development, with a focus on front-end and UX.

• Startup Experience: Experience in startup environments, with the ability to thrive in fast-paced settings.

• AI Familiarity: Knowledge of AI technologies, as we plan to integrate AI features into our product.

• Leadership Skills: Demonstrated ability to grow and develop teams with a focus on collaboration and innovation.

• Collaboration Skills: Experience working with external engineering teams to ensure successful project delivery.

• Excellent Communication: Ability to clearly convey technical concepts to both technical and non-technical stakeholders.

• Intercom Familiarity (Nice-to-Have): Experience with Intercom or similar customer communication platforms.

Why Join Bright Harbor?

• Climate Focused: You care about climate change and want to work on the most pressing issues of our time, supporting those in need.

• Impactful Work: Contribute to a mission-driven company making a real difference in people’s lives.

• Innovative Environment: Join a forward-thinking team that values creativity, collaboration, and continuous learning.

• Growth Opportunities: Play a key role in the company’s growth, with ample opportunities for career advancement.

Long-Term Vision:

Our long-term vision is to become the go-to platform for disaster recovery, offering pre-loss services that assess risks and help users prepare for future disasters, as well as post-disaster services to simplify the recovery process.

Work Location:

This position is based in Austin, Texas, with a hybrid work model with the frequency of in-office work varying as some team members travel to disaster sites.