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Staff Content Designer - Onboarding (12 Month Fixed Term Contract)

Wise

Wise

Design
London, UK
Posted 6+ months ago

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission.


Job Description

What you’ll be doing

You’ll be working with our Consumer and Business Onboarding teams, translating customer insights into experiences that help people get started with Wise and our products. You'll also be part of the Content Guild, and will regularly collaborate with the content community across the company.

You’ll contribute by:

  • Using your expertise to discover, design and deliver simple, beautifully crafted, intuitive experiences that customers love

  • Influencing your team, increasing customer centricity, creativity, and improving content quality

  • Getting to know our customers, building empathy and a deep understanding of their needs

  • Partnering with designers from other squads to help build a single, seamless experience for customer

This role will give you the opportunity to:

  • Own content projects from end-to-end

  • Deliver impact and ship work you’re proud of

  • Elevate content quality — defining what good looks like in the squad, then helping deliver it

  • Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their mone

This role is for you if you're:

  • An accomplished Staff Content Designer with extensive experience shipping world-class products

  • Comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment

  • Adept at managing multiple stakeholders and prioritising key work

  • Influential, inspiring, and able to work with others in a culture that values autonomy and empowerment

  • Quality focused, and know how to collaborate cross functionally to deliver it

  • A trusted partner, building effective relationships with your peers across the business

  • Highly empathetic, both to customers and the people you work with

Heads up, this probably isn’t for you if

  • Your experience is mostly in marketing content, advertising, copywriting, journalism or social media – and you have no hands-on experience of content design or working in UX

  • You’re not comfortable navigating complexity and working in a fast-paced environment


Additional Information

#LI-CH1

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.