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Direct Sales Representative

Umba

Umba

Sales & Business Development
Nairobi, Kenya
Posted on Thursday, February 29, 2024
About Umba
Our mission entails providing accessible and cost-effective financial services across Kenya, enabling our customers to take charge of their financial well-being. We are committed to seizing a unique opportunity to transform the financial landscape in Kenya by harnessing the power of machine learning to develop intelligent, affordable financial products tailored for emerging markets. Our machine learning models are continuously improving, and we leverage AI and automation to deliver banking solutions at the lowest possible cost to our expanding customer base.
We have acquired a deposit taking Microfinance bank to allow us to offer full digital banking services in Kenya. Our primary focus is to offer a comprehensive range of digital banking products through Android and iOS Apps, and we take pride in our culture of consistently surpassing customer expectations, which has fueled our rapid expansion.
We are actively seeking outstanding individuals who not only possess exceptional talent but also share our vision, determination, and sense of purpose. Join us in our endeavor to establish the largest neo-bank in Africa.
Job Summary
The direct sales representative actively interacts with prospective clients to market and sell a range of financial products. This person plays a crucial role in expanding the clientele,
fostering revenue growth, and ensuring that customers have access to financial products and services tailored to their requirements.
Responsibilities
  1. Customer Engagement: Interacting directly with potential clients to understand their financial needs and objectives.
  2. Sales Presentations: Delivering effective sales presentations to communicate the features, benefits, and suitability of the bank's products to potential customers.
  3. Lead Generation: Actively seeking and identifying new leads to expand the customer base.
  4. Financial Consultation: Providing personalized financial advice and solutions based on the customer's financial situation and goals.
  5. Sales Negotiation: Negotiating terms and conditions, interest rates, and other relevant terms to successfully close financial deals.
  6. Compliance: Ensuring adherence to regulatory requirements and compliance standards in all sales activities.
  7. Relationship Building: Establishing and maintaining strong relationships with clients to foster trust, encourage repeat business, and enhance customer loyalty.
  8. Customer Service: Providing excellent post-sales support and addressing customer inquiries or concerns related to banking products and services.
  9. Meeting Sales Targets: Working towards and achieving set sales goals, revenue targets, and other performance metrics within specified timeframes.
Requirements:
  • Hold a diploma from a recognized university in any field.
  • Exhibit excellent communication, presentation, and customer service abilities.
  • Experience working in a similar role with a credit lender/provider is Desirable.
  • Demonstrate precision, attention to detail, and a cooperative, assertive nature, capable of working independently and providing effective solutions.
  • Exhibit responsibility, reliability and skills to identify opportunities promptly.
  • Be results-oriented and self-driven, with a proven track record of performance.