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Administrative Associate

Returnmates

Returnmates

Administration
Los Angeles, CA, USA
Posted on Friday, August 23, 2024

Sway is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that’s as seamless as the purchase. We combine technology and logistics to provide a white-glove service for consumers -- no more printing, boxes and tape! If you want to join an innovative team that is tackling an area of e-commerce that has been left out to dry, this is the place for you.

MUST BE COMFORTABLE WORKING ON SITE AT OUR HQ IN LOS ANGELES, CA

The Role:

As a Middle Mile dispatch associate you will be responsible for the transportation of goods and materials for a company, working with drivers, shipping companies, and other logistics providers to ensure on-time delivery in good condition. Their responsibilities include:

  • Operations
    • Overseeing day-to-day dispatching operations, managing drivers' schedules, and communicating with stakeholders
  • Relationships
    • Building and maintaining relationships with drivers, partners, and stakeholders
  • Tracking
    • Tracking inventory movements and managing the inventory database to ensure inventory is moving efficiently and effectively
  • Administration
    • Supervising administrative formalities and keeping documentation organized and up to date
  • Some skills that may be helpful for this role include:
    • Adaptability: Being able to respond to change and recover from problems quickly
    • Organization and time management: Being able to set priorities and handle a high volume of work
    • Attention to detail: Being good with numbers and weight calculations
    • Communication: Being able to listen and communicate verbally