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eCommerce Marketplace Manager

Hemster

Hemster

Administration
Manhattan, New York, NY, USA
Posted on Thursday, July 4, 2024
Department: Marketplace

Reports To: COO

Full Time – Exempt (Salary)

Salary Range: $70,000 - $90,000

Location: Remote

Company Description:

Revive offers technology solutions to help brands maximize inventory productivity via data-driven refurbishment services. We are creating circular & sustainable collections with brand partners by extending the life of every garment we touch. Revive’s focus on technology, innovation, and sustainability is changing how consumers and brands view the garments they buy and produce.

Overview:

An eCommerce Marketplace Manager is a strategic role focusing on the management and growth of the company’s product listings across various online marketplaces. You will be responsible for crafting and executing a comprehensive marketplace strategy, encompassing a presence on platforms such as EBay, Poshmark, and other specialized online retail environments.

This job description is intended to describe the general nature and level of work but is not inclusive of all duties, responsibilities or qualifications. Duties, responsibilities, and activities may change at any time based on business needs.

Responsibilities:

  • Manage and optimize product listings on various online marketplaces.
  • Develop and implement strategies to increase sales and profitability on all marketplaces
  • Monitor and analyze marketplace metrics to identify trends and sales opportunities
  • Collaborate with the marketing team to improve quality, traffic acquisition and develop promotional strategies
  • Manage relationships with marketplaces and service providers, ensuring the company receives the best possible service and support
  • Stay up-to-date with trends and innovations in e-commerce, and making recommendations for improvement
  • Ensure compliance with marketplace policies and regulations
  • Forecast and track sales trends and profits within each channel
  • Provide regular reports on marketplace performance to senior management such as tracking sell-through data, patterns and trends across platforms
  • Oversee the marketplace engagement & fulfillment
  • Coordinate with inventory team to ensure adequate product supply for platforms
  • Identify new marketplace opportunities and platforms for expansion
  • Write SOPs for for marketplace cross-functional processes
  • Collaborate with cross-functional teams, including marketing, sales, and product, to ensure seamless operations

Requirements:

  • 3-5 years related work experience, in online marketplace management
  • Familiarity with popular marketplace platforms and requirements to list / sell on each channel
  • Strong knowledge of the eCommerce industry and it’s best practices
  • Comfortable presenting data insights to company partners and external parties
  • Familiarity with Metabase Cloud
  • Proven experience in increasing sales on online marketplaces
  • Strong time management and organizational skills
  • Ability to read, write, and understand English
  • Self-motivated and team-oriented
  • Excellent written and verbal communication skills
  • Good problem-solving skills and the ability to troubleshoot problems
  • Strong organization skills, attention to detail and follow through to resolve any outstanding issues

What we offer:

  • Medical, Dental, and Vision
  • 401K
  • Unlimited PTO

Position Type / Expected Hours of Work:

This is a full-time, exempt position. This position is not eligible for overtime. Work hours are typically 40 hours a week, Monday thru Friday.

Covid Vaccination Required

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